Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@mashatastore.com.
- All
- Shipping and Delivery
- Returns and Refunds
- Product Information
- General Information
- Payment & Contact
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 6-12 hours!
Shipping and Delivery
Orders are typically delivered within 1-3 business days for most locations in USA. Delivery may take longer for remote areas.
Yes, once your order is shipped, we will send a tracking number to your registered email or phone number.
Returns and Refunds
We accept returns within 7 days of purchase if the product is unopened and in its original condition. Sale items are not eligible for return or exchange.
To apply for a refund, please contact us with your order details at info@mashatastore.com within the 7-day return window.
Product Information
Yes, Mashata products are dermatologically tested and crafted with gentle, high-quality ingredients, making them suitable for sensitive skin.
Our products are made with natural and skin-safe ingredients. However, we recommend doing a patch test before use, especially if you have known allergies.
Mashata products are formulated using globally sourced ingredients and meet international quality standards.
General Information
At Mashata, we specialize in a diverse range of wellness and self-care products. Our collections include premium cosmetics, men's care essentials, skincare products, and a selection of exquisite herbal teas.
Our products are made with natural and skin-safe ingredients. However, we recommend doing a patch test before use, especially if you have known allergies.
We understand the importance of choosing products suitable for your unique needs. Our website provides detailed descriptions and ingredient lists for each product.
Additionally, you can reach out to our customer service team for personalized recommendations and guidance.
Payment & Contact
We accept payments via credit/debit cards, and Paypal.
You can reach our customer support team via email at info@mashatastore.com or by phone at +1 (959) 241-9706.
